all-inclusive. One other thing we liked was the 24 hour sports bar that had a snack. O Hotel Riu Palace Peninsula é o seu hotel em Cancun tudo incluído 5 estrelas. The 24-hour All Inclusive Hotel Riu Palace Peninsula (Adults Only area - Exclusive services for ADULTS ONLY DELUXE VILLAS guests) is open all year round and is situated right on the sandy beach of Caribbean Sea, next to the Hotel Riu Caribe. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. There is a fridge with beer, water and soda which is replenished daily. Unfortunately, some people create their own entertainment by throwing food on the ground to attract flocks of seagulls. There are so many people who cut in lines. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We stayed In the Villas at your resort for a wedding. They do not know who came first, who came later, who they should serve, or the room types you have chosen and paid for. The food has gotten better since they opened and we thought everything was top notch for an. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … In my particular case, I had a run in with the hotel night manager because she had security approach my 13 yr old niece & escort her out of the lobby area because she was eating a slice of pizza. Pool, drinks and beach were great fun. -Great pool service for drinks. The wellness spa has a massage room, beauty salon, gym, Jacuzzi, and sauna. The staff is constantly cleaning & sanitizing everything, masks are worn in all common areas & are asked to be worn above the nose as it should be. Taxes and fees that are shown are estimates only. ... Riu Palace Peninsula All Inclusive Reviews 4.0 out of 5.0. Food - All of the restaurants were not opened during our trip. RIU Palace Las Americanas Resort Cancun Complete tour Dec 2017 - … Great resort but managers & front desk not so great :-(, I would like to preface this review by stating the positive first. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. area. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,022 traveller reviews, 11,759 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 241 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. (I haven’t found a way to book handicap rooms online.) My husband made good use of the fitness center. Families enjoy the free breakfast. From AU$248 per night on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Resort was fabulous! The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Handicap-friendly, Beautiful Cancun Resort, My husband and I were at RPP Jan. 2-8, 2021. The remainder of my stay was damper & I felt targeted. For lovers of gastronomy, we offer live cooking stationsa at our main restaurant, Japanese, Italian, Mexican, Krystal restaurants and Steakhouse, as well as 6 bars. When I arrived at the hotel i was pleasantly surprised, it was much larger than i had imagined. There are more places to choose from in the Cancun area. I don’t know what the capacity limit was due to Covid but I didn’t feel it was overly crowded and most of the time could get seats by the pool. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,031 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The mic was disinfected after each singer, and only one person was allowed at the mic at a time; no group serenades. One complaint; although not required we generally tip the waiter or bartender when we get drinks however there was one bartender at the swim up pool bar that actually got testy with us because we were getting drinks for friends along with our. My key card would deactivate every time I left my room making me go to the front desk at least 2x a day to reactive it and no it was not near any cell phone or magnet or credit card. This is the version of our website addressed to speakers of English in the United States. Too bad it faces north instead of east. Overall, we really enjoyed our time at Riu Palace Peninsula. There was just one bottle of machine disinfectant for the entire gym, which meant everyone handled it. Blvd Kukulkan, Km 5.5 Lote 6-C Zona Hotelera, Cancun 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, I absolutely loved loved this all inclusive resort. We really loved the diversity of food options offered, they had Italian, Japanese, Steakhouse, Mexican, and other restaurants as well. That might not make any difference to a lot of people, but listening to my heart, once we were there, I realized it made a difference to me. the best of any all-inclusive we have been to in several different countries. I even tested it by leaving one in my room & coming back to test it to only find it was deactivated without ever leaving the room.. No one spoke English. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Ambience - Lots of purples, grays, reds, etc.. very modern contemporary. Yes, it offers wheelchair access and facilities for disabled guests. Claim your listing for free to respond to reviews, update your profile and much more. There are more places to choose from in the Cancun area. We were able to get an accessible room where the large bathroom had a roll-in shower and the toilet had handrails on either side. We assumed it was OK since we had witnessed another gentleman eating a hotdog right in the same area she was in & was not bothered or asked to leave. Prices are calculated as of 16/11/2020 based on … The pool area was kept immaculate with wonderful bar service. Our only real issue was the room maintenance; our first room was a bit of a disaster, is was not the requested room location and the shower didn't work correctly. Relax in our spa, or get in shape at the gym. more. That was very lame but we just avoided him and used someone else. Now £140 on Tripadvisor: Hotel Riu Palace Peninsula, Cancun. Walking into the lobby was breath taking its architechural design and decor was beautiful. Friends that stayed in the high rise had some incredible panoramic views we had had a great view but it was on the ground floor so you couldn’t see as far. Here are some of our first impressions; Pro's -Great Pools and beach. Once we arrived, it appears she made it her personal goal to treat us like VIPs and was wildly successful! Does Hotel Riu Palace Peninsula have any great views? My girlfriend and I spent 5 days at the Palace Peninsula and enjoyed our time. Best: This hotel is clearly the best among four Riu resorts in Cancun. The food was hit or miss, we had a few fantastic meals and some average ones. Karaoke was offered twice during the week, with songs in both Spanish and English. Riu Palace Peninsula 4.61 based on 103 reviews #1 of 63 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Book Hotel Riu Palace Peninsula, Cancun on Tripadvisor: See 7,030 traveller reviews, 11,764 candid photos, and great deals for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. The staff was cleaning constantly and there are many dispensers set up for hand sanitizing. They are fairly small in size so because of the capacity there is always about a 4-45 min. Yes, guests often enjoy the harbor view available here. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. at this point I knew they were not trying to resolve the situation so I returned to my room. The older we get, the more important is the comfort level of the bed and I expected to have to request a mattress topper—but it wasn’t needed. The wine is meh and there are no high end liquor options. It is a good value resort with excellent service and you'll enjoy it. The night we went to the Mexican restaurant (Tamales), we were surprised to find only 6 inches separating us from the next table. Futhermore, we were sent to a room which was not our chosen room type and the front desk person insisted that the room is the one we had chosen- it was not clearly since we have paid additional charges. I decided to do a quick review of the Riu Palace Peninsula Cancun. The food is. Please see our partners for more details. Looked just like the photo on the sight actually bigger than I thought it would be. Buffet staff & food were phenomenal - highly recommended. Faça a sua reserva na web oficial do RIU Hotels & Resorts. However, DO NOT come to the front desk with a complaint. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff was very conscious about the Covid protocol. Day and evening entertainment. The buffet restaurants provide plenty of space between tables, so those seeking greater social distance can find it. One pool has a zero entry with a handrail, which is very helpful for those with mobility challenges. Didn't even have to get out of the pool for a refill. Please see our partners for more details. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The star of the resort is the service. Cancelamento gratuito. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Daniela Argumedo in Customer Service promptly and courteously answered my emails concerning our need for a handicap room. Claim your listing for free to respond to reviews, update your profile and much more. Housekeeping staff extremely friendly as well as mini fridge restock staff. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Overall, we made the best of it & rung in the New Year with laughs & cocktails by the beach. The hotel was operating at 60% capacity but they didn’t seem to have removed many tables and chairs in the theater as people were seated quite close together. She said I did not want to the second person she had arrested that night ( there was another family there who had a similar complaint & she had their father arrested - they had no information other than in order to get him out they needed to pay $300 usd.) I was followed day & night by them everywhere I went within the hotel they were there and it was very noticeable - even my party began to feel uncomfortable & embarrassed. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. The cleanliness & covid-19 requirement are exceptional. If you want a quieter room as to be away from the outside A/C unit it was quite loud at night. Review collected in partnership with riu.com. your not complaining you will not be threatened with having the Mexican police being called on you & then having the rest of your stay harassed by hotel security constantly following you around making you feel like uncomfortable. Tortuga Beach is minutes away. During our second day they were hanging up paintings which should have already been up, the elevators on our side (there were 3) 1 had the "finished" version while the other two were missing the mirrors and had what appeared to be glue stains on the walls, a bit tacky if you ask me. We stayed here in May 2019 and loved it. Outside ramps are well-engineered, gentle slopes, and there are several large dedicated handicap restrooms in public areas. Does Hotel Riu Palace Peninsula offer any business services? -Great variety of food at buffet (though it wasn't labeled so it was a bit of a mystery) -Great coffee bar in lobby. They have a big stage area where they do a show every night, and the talent varies widely. It's hard to not have fun in Cancun. The staff were friendly and attentive, and they work hard. The water from the lagoon mixes with the ocean water, so while the water is beautiful (when the sun is shining), it's not the breathtaking "Cancun Blue" that you see from the east-facing hotels. Speaking of staff, I especially appreciated Alex, the doorman and the official greeter who is particularly good at welcoming guests warmly and personally. I at the front desk they would begin to laugh & whisper when they aw my approach as if they knew why I was coming - then there was the Hotel Security harassments. For specific inquiries, we recommend calling ahead to confirm. See 7,032 traveller reviews, 11,784 photos, and cheap rates for Hotel Riu Palace Peninsula, ranked #56 of 243 hotels in Cancun and rated 4.5 of 5 at Tripadvisor. View deals for Riu Palace Peninsula All Inclusive, including fully refundable rates with free cancellation. He told us he needed everyone to come to the bar to tip him. Customer service - overall staff was very attentive, only displeasure experience was upon entering our room one day after returning from the pool. Bartenders are super generous & have no issues making you any drink your heart desires & not skimpy either. Ken liked the firmer King bed, I would prefer a little softer however I. had read reviews prior that you can request a topper although I didn’t. After we checked in, walking to our room we smelled the odor of fresh paint and noticed a lot of work being done both inside and out of the hotel. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. The balcony offered a partial view; straight ahead is the resort next door, then we could see the lagoon to one side and the ocean to the other. We had an indoor and outdoor jacuzzi, spacious patio, kingsize bed. The restaurant which served buffet and made to order breakfast was delicious and bountiful. The location is ideal due to its proximity to Cancun Airport CUN (21 km) … Every staff member or server worked extremely hard to help us every step of the way. Cancun Tourism Cancun … RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The food was very good a couple unique favorites were the pineapple fritters and plantains. 3. We certainly understood when the guests seated so close to us asked for another table! The hotel has 562 cozily furnished rooms with free Wi-Fi and offers many amenities. I felt it was a great value for an all inclusive. Are there any historical sites close to Hotel Riu Palace Peninsula? 21:43. Staffers are, Tripadvisor Plus Subscription Terms & Conditions, Adults Only and Adult Friendly Resorts in Cancun, Hotels near Sunset Admiral Yacht Club & Marina, Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin. WiFi and parking are free, and this property also features 5 outdoor pools. -Mini bar in room was great (drinks only), though mixers were challenging. They do have some good cocktails that we really enjoyed. -Friendly entertainment staff. 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